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Site Use Terms
&
Conditions
Burleson
Monument Design & Mfg., Inc.
Memorial Ordering Policy
Burleson Monument
Design & Mfg., Inc. requires signed approval from the cemetery for
your memorial concerning the memorial size, color, design, and any
other specifications requested by the cemetery. We provide this
service in order to insure compliance with cemetery regulations.
However compliance with rules and regulations of the cemetery are
the sole responsibility of the purchaser. The purchaser affirms that
he/she (or legal entity) has the legal authority to purchase the
memorial(s), and have it/them delivered to the cemetery or other
destination provided by the customer.
A
substantial amount of work is involved in processing a memorial
order, beginning the first day. As a result the minimum charge for
cancelled orders is 20% of the order total. In addition, $85.00 per
hour will be charged for any layout or custom artwork created for
the memorial. Orders may not be cancelled by the purchaser for any
reason after 10 calendar days. Burleson Monument Design & Mfg., Inc.
may cancel any memorial order, at any time, for any reason. If
Burleson Monument Design & Mfg., Inc. makes the decision to cancel,
a full refund will be provided within 20 calendar days. The
purchaser agrees that the total liability of Burleson Monument
Design & Mfg., Inc. shall not exceed the purchase price of the
memorial, or the total payments to date of cancellation, whichever
is less.
Cemetery Fees
Burleson Monument Design
& Mfg., Inc. is not responsible for any cemetery fees or
installation charges. However, we will, at your request, assist you
into obtaining information from your cemetery.
Natural Materials
The purchaser acknowledges that stone is a natural material with
variations in color and other characteristics and agrees to accept
such natural variation.
Free
Standard Shipping in the Continental U.S.
Alabama AL | Arizona AZ | Arkansas
AR | California CA | Colorado CO | Connecticut CT | Delaware DE | Wash DC |
Florida FL | Georgia GA | Idaho ID | Illinois IL | Indiana IN |
Iowa IA | Kansas KS | Kentucky KY | Louisiana LA | Maine ME | Maryland MD |
Massachusetts MA | Michigan MI | Minnesota MN | Mississippi MS | Missouri MO
| Montana MT | Nebraska NE | Nevada NV | New Hampshire NH | New Jersey NJ |
New Mexico NM | New York NY | North Carolina NC | North Dakota ND | Ohio OH
| Oklahoma OK | Oregon OR | Pennsylvania PA | Rhode Island RI | South
Carolina SC | South Dakota SD | Tennessee TN | Texas TX | Utah UT | Vermont
VT | Virginia VA | Washington WA | West Virginia WV | Wisconsin WI | Wyoming
WY
Delivery time will vary with the type
of material and the individual characteristics of your particular
memorial order. The average delivery time for standard memorials is
two months after we receive cemetery approval, or a waver of
cemetery approval. This is an average estimate of delivery time,
however, during periods of unusually high volume additional time may
be necessary. Some memorials that are hand carved, designs or shapes
that are not our standard, some bronze markers, ceramic photos,
granite ordered from outside the United States of America, any non
standard item, may require additional time. We recommend that you do
not plan trips, or family gatherings to see the memorial(s) until
you are notified that it/they have been installed. We make every
reasonable effort to deliver our memorials as soon as possible;
however, we can not guaranty any specific date of delivery.
Memorials are shipped by truck freight to the designated location. A
standard shipping destination is defined as a business location that
maintains standard business hours, with full time personnel who have
the experience and training to handle memorials of all types, and a
forklift or other similar equipment for unloading from a freight
carrier with an enclosed trailer. There is an extra charge for a
lift gate, or any other non standard procedure necessary for
delivery. Any shipping damage must be noted on the bill of lading.
Notification of a freight damage claim must be made within 48 hours
of delivery, by telephone. Written notice must follow within 15 days
which must include clear photographic evidence of the damage. Please
include any additional supportive evidence of the claim. Although we
will assist you with your claim, we are not responsible for the
memorial after the bill of lading has been signed.
Payment
Methods
All orders must be accompanied by payment at the time of the sale.
Most major credit cards, checks, and money orders are accepted.
Sales
Tax
Sales tax will be added in the state of Texas.
The customer
will be responsible for any sales tax or other taxes due on orders
shipped to states other than Texas.
Copyright
All text, graphics, and content
on this website are copyrighted and the property of Burleson Monument Design & Mfg., Inc.
Any and all reproduction, copying, duplication, and distribution
without express written consent is strictly prohibited and will be
prosecuted.
Limitation of Liability & Disclaimer
All of Burleson Monument Design & Mfg., Inc. products are
guaranteed to be free from structural defects. Burleson Monument Design & Mfg.,
Inc. will make no representations of warranties, either expressed or
implied, of any kind with respect to products sold on Burleson
Monument Design & Mfg., Inc. web site, except as expressly stated
herein and in our contract.
Questions?
Contact Us for Answers Today!
1-800-863-2662
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